Check out our most frequently asked questions here.
If you still need help, please reach out using our contact form or you can email us directly at theflourshipcomp@gmail.com.
OUR PRODUCTS
Why are your products called handmade?
Although the paper and spiral binder is purchased separately, each notebook and journal is made and assembled individually by hand, and therefore qualifies as handmade.
Is each design totally different from the others?
Each cover design was careful chosen to suite the taste of a variety of customers. There are currently 4 journal cover designs and 4 notebook cover designs. However, the interior design of the study notebooks are identical to each other. The same goes for our prayer journals.
Will you be adding new products soon?
Yes! In the very near future we will be adding other exciting products including a men's collection and also offer personalized notebooks. Be sure to subscribe to our email list to hear more.
SHIPPING
When will my order Ship?
Items usually ship 3-4 business days after receipt of the order. If any unforeseen circumstances occur, we will be sure to contact you
What carrier do you use?
To keep shipping costs down, we ship via USPS.
Do you ship internationally
We are sorry that we only ship within the US at this time. As our business continues to grow we hope to ship internationally.
RETURNS
What is your Exchange Policy?
Due to the nature of our business, exchanges are not accepted on any order.
What is your Return Policy?
Returns are not accepted on any product. Please contact us for further assistance if there is a problem with your order, and we will be happy to help you.